Payment Methods
Manage your payment information.
How Payments Work
Locker uses Stripe for secure payment processing. Your payment information is handled directly by Stripe and never stored on Locker's servers. When you enter card details, they go straight to Stripe's PCI-compliant infrastructure.
Subscriptions are billed automatically at the start of each billing period (monthly or annually, depending on your choice). You will receive an email receipt after each successful payment.
Accepted Payment Methods
Stripe supports most major payment methods:
- Credit and debit cards (Visa, Mastercard, American Express, Discover)
- Apple Pay and Google Pay (where available)
- Some regional payment methods depending on your country
Adding or Updating Your Card
To add or update your payment method:
- Go to Profile & Settings and open Plans & Billing
- Click "Manage Subscription" to open the Stripe billing portal
- Click "Payment methods" and then "Add payment method"
- Enter your new card details and save
If you have multiple cards on file, you can set one as the default. Future charges will use the default card unless you change it.
Updating Your Billing Email
By default, receipts go to your Locker account email. To send them to a different address (for example, your accountant), open the billing portal and update the billing email under "Billing information".
Security
Your card details are encrypted and stored by Stripe. Locker staff cannot see your full card number, and the card data never passes through Locker's own servers. For more information, see Stripe's security documentation.
If your card is expiring soon, update it in the billing portal before the next charge to avoid a failed payment.